Costa Rica Property,

and Association

Management

We offer a traditional property management service for the long-term supervision and protection of condominiums, homes, stores, offices, and lots. We establish accounts and services, pay bills, provide maid service, supply paper and cleaning products, and are prepared to act in any capacity that may be necessary. We can arrange repair, maintenance, landscape, pool, telephone, internet and cable services (at specially reduced prices), emergency assistance, legal advice, accounting/tax professionals, insurance coverage, and security. We are committed to fast, competent services.

We understand that many investors are interested in offering their (residential) properties to the thriving vacation rental market in Costa Rica. We will be glad to handle their properties with our rental service, Vacation Rentals of Tamarindo (VRT). We will offer it on the internet or through travel agents, tour operators, promotional ads and brochures. We will take care of rental guests completely from initial inquiry to checkout.

We offer concierge-type service while they are here and assist them to enjoy their vacation. This includes arranging airport pickups and ground transportation throughout Costa Rica, lost luggage assistance, a personal greeting and introduction at the condominium, information package (map, visitor guide, phone book, restaurants guide, welcome letter, shopping guide), maid service, tour reservations, and 24 hour emergency contact.

We will establish vacation rental rates based on season, number of occupants and size of the property. We will offer illustrated profiles of the property on the internet to attract vacationers. We also allocate “cold call” renters on a rotation basis. The basic short-term rental commission is 20%, when we handle the entire experience from marketing to checkout.

We have created a special program with the INS, the branch of the Costa Rican government that currently provides all insurance services within the country. We have the ability to offer our clients expanded coverage at rates which can be as much as 15% lower than those available to others, because of the quality and number of the properties under our management.

We have evolved special accounting service, and web-based accounting functions, within the Summerland Group, to provide our clients with automatic assistance in the preparation of Costa Rican tax returns. This information is processed on a monthly basis until the end of the Costa Rican tax year (September 30th) and the calendar year-end (as needed) used by other countries

1) Employees are paid within or above salary guidelines for each job classification.

2) Employees are not routinely asked to work overtime, and when they are, full overtime compensation is paid.

3) Employees are enrolled in the Social Security System (CAJA) of Costa Rica and all required fringe benefits are paid. This includes enrollment in the national health insurance plan.

4) Employees who may not perform to our standards are processed in complete accordance with notification and documentation requirements.

It is important to be sure that your management service complies with Costa Rica’s employment practices or you could be liable for damages. Your responsibility could be 50% of any award, in the event an employee makes a successful claim for unfair treatment against your management service or Association.